You Set the Bar – MOUNTAIN, LTD.™ Climbs Higher

Our formal service delivery process ensures that even the smallest details can get their due attention. With a formal methodology and policy, MOUNTAIN has processes in place to ensure quality compliance for all clients.  

We continually measure our quality through internal and client scorecards, service quality reviews and client loyalty surveys to ensure full satisfaction and ongoing improvement. Independent auditing of our quality management system ensures that our clients and employees receive consistent high quality service.
    
Our results speak for themselves with these Audited Measurements:
 
  • 99.5% Service Quality ranking by our clients
  • 99% On Time Service Delivery by our candidates (on time for work on the requested day)
  • 100% Overdue Fix Response Rate (Time it takes to fix any problems after dates are given)
  • Less than 1% client reported problems (Problems are defined as client recommended changes to our procedures)
At Mountain we understand the importance of keeping the lines of communication open. Get connected immediately with the Mountain team whether you need specialized talent or to submit your resume.